Returns

At SmeedijzerenBeslag.nl we want you to be happy with your purchase, but we also understand that sometimes things can go differently. Maybe that beautiful wrought iron fitting doesn't quite fit your door, or the product isn't what you expected. Don't worry! We have a flexible return policy so you can return your order without stress.

How does returning work?

You have the right to cancel your order up to 14 days after receipt without giving any reason. This means that you have all the time to decide whether you are happy with your purchase. After cancellation, you have another 14 days to return the product to us. As soon as we have received your return, we will make sure that the full order amount, including the shipping costs, is refunded as soon as possible.

All you have to do is pay the cost of returning the product. Simple, right?

Steps for Returns

1. Deciding to return: If you decide to return your product, please contact us at info @smeedijzerenbeslag .nl . This helps us to make the process as smooth as possible.

2. Pack your order: Make sure the product is returned with all accessories and, if possible, in its original condition and packaging. This is important to prevent damage during transport.

3. Send your package: Send your return to the address below. Don't forget to include your name and order number, so we know it came from you. A simple note in the package is sufficient, or use our return form if you find that easier.

Return address:

Good in Style GmbH
SmeedijzerenBeslag.nl
PO Box 2
9670AA Winschoten
The Netherlands

Please note: Always use this address for returns. This will ensure a quick processing and refund.

Right of withdrawal: What else you need to know

At SmeedijzerenBeslag.nl we find transparency important. The right of withdrawal means that you have the possibility to cancel your order within 14 days after receipt without giving reasons. Do you want to use this right? No problem! You do not have to give us an extensive explanation, just a message is sufficient. You must then return the product within 14 days. As soon as we have received it in good condition, we will ensure that the amount due is in your account within 14 days .

We do everything we can to process your return as quickly as possible, so you never have to wait long for your money.

Frequently Asked Questions about Returns

1. What if I have already used the product?
Of course, it is fine to view the product as you would in a physical store. However, if you have used the product beyond what is necessary to assess whether you want to keep it, we may charge a fee for the depreciation. If the product has become damaged or unusable, we reserve the right not to issue a refund. So always make sure that the product remains in good condition so that we can guarantee a quick and full refund.

2. How do I know when my return has been processed?
Once we have received and processed your return, we will send you a confirmation by email. Within 14 days of receiving the return, we will refund the amount to the account you paid with.

3. Do I have to use the return/cancellation form?
No, it is not mandatory to use our form. A note with your name and order number is sufficient, but if you find the return/withdrawal form more convenient, you can of course also fill that in.

Download the return/cancellation form here

At SmeedijzerenBeslag.nl we want you to be completely satisfied with your purchase, but if that is not the case, we make returns as easy as possible. Do you have any questions about the returns process or anything else? Feel free to contact us - we are happy to help!